TERMS OF PURCHASE

CONTACT

You are most welcome to contact us at: shop@alicefine.com if you have any questions regarding the products, the orders and delivery time.

IMPORTANT NOTES

Please note that all products in the shop are made by order at the ALICE FINE STUDIO in Stockholm. Therefore delivery dates may vary from 3 days up to 3 weeks after placed order. Contact us at: shop@alicefine.com for further information.


DISCLAIMER

Due to it's small production ALICE FINE can not guarantee that all products on website are in stock, and changes in the assortment are possible. Should this affect your order we will contact you shortly.

We reserve ourselves for any eventual fault in printing on the site including prices. Due to the digital format of photographs it is difficult to guarantee that the pictures are exactly reflecting the real products.


SIZE GUIDE

Size may vary between different designers and countries so we will help you by giving a description of the size compared to Swedish size. The mannequin in the pictures is a european size 36, 1,75 m tall and is wearing a size S. Sizes: Size S=36. Size M=38. Size L=40


PRICES

All prices shown are given in SEK and include 25 % VAT within Sweden.

For shipping please see SHIPPING RATE and DELIVERY/SHIPPING conditions.


AGE OF CUSTOMERS

To order goods from alicefine.com you must be at least 18 years of age, or have parental consent. All goods remain the property of Alice Fine until full payment has been received by the company.


PAYMENT

We use PayPal for all transactions from the shop. By doing so we offer our customers to securely and conveniently send and receive payments online. With PayPal your financial information is kept private and every PayPal payment is followed by an email confirming your transaction. You can choose to pay with VISA, MasterCard, American Express or your already registered PayPal account.

Refunds of transactions that were funded by bank account or PayPal balance are credited instantly to the customers PayPal account.


DELIVERY/SHIPPING

Please check SHIPPING RATE for price. A preliminary confirmation will be sent by email when your order is placed. Once your package is shipped we will send you a second email with a final confirmation.

We use Schenker or Post Nord for deliveries and your package will be delivered by mail or you will receive a notification when your package is ready to be collected. 


TAXES & DUTIES

You are responsible for any additional taxes and duties. Alice Fine is not responsible for any fees charged by customs.

As these charges are imposed directly by your local Customs, we are unable to advise the amount this may be. We recommend you to contact your local post office to obtain a landed cost estimate.


IMPORTANT INFORMATION

We are unable to redirect orders once items have been dispatched. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization or destination customs clearance.

During shipment to you Alice Fine is liable for all damaged or lost goods. If you decide to return product and the goods are lost or damaged on their way back, you are liable. 


QUALITY GUARANTEE

Items are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 12 month of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Faulty items will be exchanged to the same type of product in the same size, subject to availability.

We always recommend that delicate materials should be handled with care. Please follow the instructions for washing and handling of the garment.

Always feel free to contact us at shop@alicefine.com if you are unsure on how to handle your garment. 


DISPUTE AND LAW

These purchasing conditions are governed by Swedish Law. If you are a private person, it is our policy to follow the recommendations of the National Board for Consumer Complaints (“Allmänna Reklamationsnämnden”).
Dispute between companies will be settled in Swedish district court.



COPYRIGHT PERMISSION NOTICE

Copyright in the documents provided in this web site are owned by or licensed to ALICE FINE.

You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from ALICE FINE. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.



© ALICE FINE 2016