RETURNS AND EXCHANGES

Alice Fine will accept returns and exchanges on all items, if you are not satisfied with your purchase according to the right of withdrawal.

Within 14 days after delivery of your order, you may request an exchange or refund of items, which you must return to us in perfect condition including tags.

Please request an exchange form from us. Complete your returns details and enclose it, together with your returned items. To exchange an item, simply specify the new item, size or color you require. We recommend that you send your items in their original packaging to ensure that they are adequately protected in transit. Please, mark your package “Returned goods”.

Send your package to: 

 ALICE FINE STUDIO, Sandhamnsgatan 62, 115 28, Stockholm

(Before sending your package, please read the texts following.)


RETURN/RECLAIM SHIPPING CHARGE

Shipping charges on returned and reclaimed items are at the customer’s expense. Refunds for returned product will be made within two weeks of the return of the product, to the original purchaser’s account. Items lost in transportation will not be compensated for.

We reserve the right to reject any returns and exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund or exchange cannot be granted.

All exchanges are subject to availability.

If you have any qusetions regarding returns, please contact: shop@alicefine.com


REFUNDS

Refunds of transactions that were funded by bank account or PayPal balance are credited instantly to the customers PayPal account.